Why follow when you can lead the industry?
Walgreens has always been an innovator since the first day Charles R. Walgreen Sr. opened his doors with a pioneering focus on customer service and an array of product offerings unmatched by any other drugstore. That spirit has persevered throughout our history. Our soda fountains served up the first malted milkshakes in 1922, and our stores were the first to switch from a “counter-service” model – where a clerk collected all your desired items – to the self-service format we’re all familiar with today. We were also the first drugstore chain to install computers in every pharmacy and to link them nationwide by satellite.
Today, we’re still focused on finding better ways to run our business, but now it means developing a more efficient pharmacy system or creating a distribution center that enables people with disabilities to work alongside typically-abled individuals. We’re also seeking new ways to expand the suite of health and wellness services offered under the Walgreens brand. Our company is constantly moving forward.
This short history of Walgreens focuses on some of the innovations that have made us who we are today.
- Take a look at the storied history of Walgreens and some of the innovations that have made us who we are today.