AaronAaron Senior Market Manager, Walgreens Market Strategy
CarolinaCarolina Category Manager, Personal Care
DeniseDenise Divisional Vice President, HR Shared Services
HaideeHaidee Senior Real Estate Manager
LizaLiza Senior Project Manager, Customer Experience
LuannLuann Human Resource Generalist
DanDan Divisional Vice President, Distribution Centers
AlAl Director Pharmacy Affairs, Manager
DeettaDeetta General Manager, Central Pharmacy Operations
JoshHealth Care, Onsite Manager
KellyKelly Certified Sr. Pharmacy Technician
LarryLarry General Manager – WIRS
NeepaNeepa Pharmacist
StephanieStephanie Senior Beauty Advisor
BryanBryan Director, Productivity and Process Improvement
EliaElia District Manager, Store Operations
JoeJoe Analyst, Space Management - Consumables

Our team members take great pride in being a part of the Walgreens family, advancing our dedication to wellness and making people’s lives better. This is your chance to hear first-hand from individuals across our organization. These are the words of our pharmacists and category managers. Our photo specialists and our interns. It’s your opportunity to get to know our company – and the people who work here – a little better.

"There are a lot of opportunities - you can always find what interests you here."

Aaron: Senior Market Manager, Walgreens Market Strategy

On his recent work experiences:

Since I started at Walgreens, I’ve worked in several markets within this department, in a variety of roles. Right now, I look for potential new locations in New York. I’m in contact with our real estate team, our operations team and with Walgreens specialty healthcare team – to open up on-site pharmacies and expand out beyond our physical stores.

On his approach to work:

I used to envision work as sitting at a desk from 9 to 5. I have learned from my experiences at Walgreens that work is what you make it. I have a lot of fun with my job. I do a lot of traveling and see a lot of different areas. I‘ve made a lot of good friends. I definitely don’t look at it as what I have to do to earn a paycheck anymore. This is a part of my personality now.

On the culture:

We are encouraged to share our opinions, and we all participate. I work in a very friendly, very open department – and we have fun. We go out on the weekends, we spend time together, and we know each other’s personal lives outside of work. It is more like a family.

On innovation:

Technology has had a significant impact. In the past couple of years, people have been able to work from home, from the field, and on the road. Walgreens has all the tools that we need to support a more mobile workforce – so we can access data and communicate easily no matter where we are.

On why he works here:

I can see a concrete result of what I do, and see the end product of my work. I know that people are going to be able to get the health care that they need more conveniently in a variety of communities. And it’s a fun place to work – I’m exposed to a lot of different people and places all over the country.

On his interests outside of work:

I do a lot of volunteering with a group called Mentor, Teacher, Brother for at-risk high school students in the Chicago area. On weekends, I love to travel. I like to go to concerts. And Downtown Chicago has a lot of festivals and sports I can enjoy with my friends.

"When I conduct an interview, I realize that today I could be meeting a future legend of the company."

Brodie: Manager, Internal Communications

On why he chose Walgreens:

My three-month internship made me want to work here. As an intern, I felt lucky to have Walgreens choose me – it was during a recession and there weren’t a lot of jobs available. I will never forget my first day as an intern: the CEO at the time introduced himself to me – on my first day. And ever since then he remembered my name whenever I saw him in the hallway.

On his recent work experiences:

My team develops the plans and materials to communicate strategic information to employees. We run the company magazine, and we convey what the company is doing through images and stories. I started as an intern, moved my way up through the Corporate Communications department, and became a manager three years ago.

On the culture:

You meet interesting and successful people…but everyone’s humble and down-to-earth. The company has an incredible history. There are a lot of legends here at Walgreens – people we will be talking about in years to come. These are people that are making a huge impact for the company, and there is a strong sense of passing on their stories.

On support:

Opportunity is one of the reasons why people come to Walgreens and one of the reasons people stay. In order to grow our company and be ready for the next opportunity, we have to develop our own people too

On impacting Walgreens mission:

We share the stories about how people do that every day. So whether someone saved someone’s life in a store, or if it is a small improvement in their life or their health – we are the ones that want to collect those stories and share them with all of the employees.

On his interests outside of work:

I am the father of three great kids, and I spend any free time I have with them. My 5-year-old son, Colin, has Type I diabetes, so it is a daily struggle for my wife and I to manage his healthcare. It is great to work for a company that is helping parents like us manage healthcare while trying to find a cure for that disease. That is something kind of special about working for Walgreens.

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"One of the most rewarding things is seeing a product that I believed in out in the store and doing well."

Carolina: Category Manager, Personal Care

On her recent work experiences:

I started out in our central pricing department as a pricing analyst, specifically for Puerto Rico. In 2005, I moved to purchasing as a category planning analyst, and I’ve been in that department since. From an analyst position, I became assistant category manager, then associate manager, and finally category manager. It is a great way to work with different areas of the company, different vendors, and different products – and I get to travel.

On the advice she’d give to candidates:

Specifically in purchasing, if your goal is to become a category manager, it really helps to be analytical, to be quick on your feet, and to stand behind your decisions. You should also have strong interpersonal skills. You’ll work with a lot of different departments within the company and with vendors outside the company. Being creative in brainstorming new product ideas or new ways to merchandise is really helpful.

On support:

When I went to graduate school, Walgreens was very supportive of my taking time to do group work or leave early for class – my manager saw it as a way to advance my career.

On why she works here:

Walgreens is strong company with a great reputation, and it has been around for a long time. Yet we continue to grow – there is definitely room for growth, not only in my area, but also in different areas of the company.

On the Walgreens brand:

Walgreens is very much a family brand that is recognized in the community for always being there when you need it. So I think a lot of people refer to their local Walgreens as “my” Walgreens. Because it is Walgreens people rely on – whenever they need something in the middle of the night or if they forgot something.

On her interests outside of work:

I like to read and spend time with family and friends. I love to travel. I do get to travel for work, and we go to Asia once a year to do sourcing and product development. It is interesting to learn about different cultures and the way people in different areas of the world work. I like to travel for personal reasons, too – the last place we went was Mexico.

"Before I was an employee, I was an outside consultant with Walgreens. After seeing what kind of company it was firsthand, I knew this was the place for me."

Denise: Corporate Vice President, Retail and Customer Solutions

On why she chose Walgreens:

During my time as a consultant, I became attracted to the culture here at Walgreens. Not only is it fast-paced, competitive and progressive, it’s also family-oriented and less political than other companies I’ve worked with. It’s a respectful environment, and that’s something I really appreciate.

On her goals:

IT is such an ever-changing field that I’m never bored on any of the projects I work on. I am also involved in a lot of different business initiatives – so this is where I want to be. And with the technology and the different things we’re doing, this is definitely the company I want to grow my career with.

On what she finds most rewarding:

When I get to actually see how IT provides a solution that helps people live healthier lives and helps us be a more successful company. When we changed our forecasting system, which helps track our warehouse’s merchandise, we were able to save $120 million in two years. It’s those types of things that make it all worthwhile.

On impacting Walgreens mission:

IT is in everything that we do – almost every job has an automated component to it. So it’s crucial in how we maintain wellness. We have programs to help remind customers to take their medication, for example, so all of our functions are supported by technology.

On innovation:

Well, the POWER project is something we’re excited about. It’s helping us centralize and digitize our customers’ prescriptions so that if one store is busy, for example, we can have it filled at another location. This will enable us to provide even faster turnaround and customer service to our customers. I think this is one of our key innovations.

On her interests outside of work:

I really love to garden and read. It’s funny because my husband is an adventurous guy, so we sort of balance each other out.

"At any given point, we are working on about 50 different sites."

Haidee: Senior Real Estate Manager

On why she chose Walgreens:

I have an accounting degree, and Walgreens was one of the companies that I was looking into. My current boss, who is the vice president of real estate, happened to be at a job fair I attended, and we started talking. He said, “Listen, at this point we don’t have any permanent positions open. But we can offer you an internship.” I came in for the interview and got the internship. Towards the end of the internship, they offered me a permanent job.

On her recent work experiences:

I oversee parts of Southern California. I am basically in charge of organic growth. Our team picks out a site. Then I negotiate with the landowner, and present it to a real estate committee that approves or declines it. Once approved, we begin the entitlements and all the legal proceedings – we buy the land, build a store and open it.

On her approach to work:

It’s just so satisfying to go into a store and say, you know, I put this together. I came here 2 years ago when this lot was vacant or a restaurant or something, and I started it from nothing and saw it through until it opened – and it is great. It becomes your baby, so to speak.

On the culture:

I think it is very driven – people work really hard, and they take a lot of pride in what they do. I think that contributes to the fact that most of us think of our workplace as a family. I think you are very encouraged to think outside the box. We have been told time and time again that we need to keep our minds open and that we need to be ready for change.

On impacting Walgreens mission:

I used to cover areas that were fairly remote to any kind of retail or services, and sometimes it was a bit of a struggle and I really had to sell my story to get a store approved for this area. We were actually able to build a smaller sort of a prototype for these very remote coal-mining towns. And when I visit the store, or I get copied on letters from people, they are saying, “Thank you so much – we had nothing before.”

On her interests outside of work:

For the most part, I spend time with friends and family. And we like to travel. I volunteer at a center on the north side that helps immigrants assimilate into the area – they provide legal help, English classes, daycare, and after-school care for the kids. I try to go there as often as I can. I also like to read.

"We share a commitment to do the right thing by our customers. So when I hire someone, I look for smart candidates who truly care."

Liza: Senior Project Manager, Customer Experience

On why she chose Walgreens:

Walgreens core values (the 4-way test) align with my personal values. I enjoy being part of a winning team, and Walgreens is certainly an industry leader. Coming from Puerto Rico, our Walgreens there is amazing – clean, well-lit and innovative. Therefore, I’ve always felt that it was a privilege to work here. More importantly, I work with talented people day in and day out. I feel as if I’m learning something new every day.

On the advice she’d give to candidates:

The number one thing I tell a candidate is to truly care. From an analyst standpoint, we are responsible for reviewing “the numbers” and interpreting them objectively. We share a commitment to do the right thing by our company. When you care about the decisions people will make as a result of your insights, your work is higher quality. Others notice your commitment and are inspired by it as well.

On her next steps:

Walgreens is placing very high attention on building cross-functional teams focused on better serving our customers. As such, I will have even more opportunities to work with others, apply past lessons, and learn new ones.

On her approach to work:

I want to know that I’m learning something new every day! I enjoy the challenge of solving the tough problems that will truly make a difference to our customers. At the same time, work-life balance is also important to me. My husband and I have two kids, and we wanted to work for a company that believed in the importance of family time. Walgreens is a good fit.

On the culture:

We’re a progressive group that’s helping change our company. We want our customers to love shopping in our stores. To do that, you have to be knowledgeable and open to approaching things differently. You also have to be open to working side by side with people who have a different opinion and background from yours. You’re going to see all of this in action if you join Walgreens!

On her interests outside of work:

Going places with my husband and kids is my favorite thing to do. I’m also a big CSI fan!

"Our initiative to hire more people with disabilities has been something that Walgreens has stuck behind the whole way. I'm very proud of that."

Luann: Human Resource Generalist

On why she chose Walgreens:

I had heard positive things about the company. Then I found out they were opening a distribution center near my home, and that they had an initiative to hire individuals with disabilities. Having a disability, that meant a lot to me, but when I learned more about them, I knew they were a great company to work for.

On the advice she’d give to candidates:

You never know what your day is going to be like, so be prepared for anything at any time. I started out doing recruiting, then began setting up training across my shift. So while handing payroll issues and covering benefit meetings, I was also getting to help shape our environment. It’s been an incredible experience.

On her approach to work:

My previous job became very routine, so when I came here, I was thrown into this new and exciting environment. It’s helped me focus and stay driven. Also, with everyone dedicated to quality customer service, it motivates you in many ways.

On the most rewarding part of her job:

Watching my team members grow and be successful, especially those with disabilities. Sometimes on their first day, you think, ‘Will this person make it?’ But to see them come out of their shell and become an all-around productive team member is amazing.

On innovation:

We have technology and equipment that helps accommodate our team members with disabilities. What’s even more amazing, though, is the fact that these alterations weren’t expensive, but their effectiveness was quite measurable.

On her interests outside of work:

I love to ski; I actually do what is called mono-skiing. Although it’s a little difficult here in South Carolina, I like to do it as much as possible. I also travel a few times a year and love to spend time outdoors with my friends and family.

"There are so many mentors and so many avenues for you to learn and move about in the company."

Syreeta: Senior Real Estate Manager

On why she chose Walgreens:

I chose Walgreens because it is an amazing Fortune 50 company in the Chicagoland area. I am originally from Chicago, and so I grew up shopping at Walgreens. I have some family members that work for Walgreens as pharmacists, and I realized how highly they spoke of the company and how well respected Walgreens is throughout the industry.

On the advice she’d give to candidates:

Have good communication, problem solving, and multi-tasking skills. Talk to as many real estate managers in the company as you can. It really is fascinating to see how they manage different territories with different backgrounds and different personality types.

On her approach to work:

I realized that this is really a family environment, and everyone just wants to help out. So if you have any questions, just ask. There is so much knowledge and so many different people to ask, and they are always willing to help. I think that is one way that I have changed my style – reaching out to more people and really cultivating relationships within Walgreens.

On impacting Walgreens mission:

When a successful store opens, it is just a really good feeling to know that people have access in another area. In Orlando, I showed my parents a store that was once a Shell gas station, and here I was responsible for it now being a Walgreens.

On innovation:

On the real estate side, we started out with the GIS program, which was fairly new. That evolved to the current real estate packet, where we can pull together those GIS maps and demographics and not have to identify each item. We also have a competitive database now.

On her interests outside of work:

Reading. Traveling is important. Spending time with my family. I travel a lot for work, so whenever I get to see them it is a really great time. I try to go on one international trip per year.

"You get a chance to change people's lives...and it has been very rewarding for me."

Dan: Divisional Vice President, Distribution Centers

On why he chose Walgreens:

It seemed like Walgreens was always a company that cared for people. And it seemed – within its own environment – like a company that would be progressive with its customers and its services.

On his recent work experiences:

We finished two distribution centers where 40% of the workforce can have some sort of disability – cognitive or physical. We are giving opportunities to people that have never had a job before. I have met with some parents that cried because they thought their child would never have this chance. We have changed people’s lives.

On the advice he’d give to candidates:

You have to be an individual who enjoys and recognizes the value of change. Something I can tell you from my 33 years, from my own personal growth, is that it is always something new. You always ask, “How can I do something better?” It’s not accepting the status quo.

On his approach to work:

What I do and what I would look for people to do is to be constructive teachers and communicators. We can teach you the job. We can teach you the numbers, but your ability to convey and communicate is so important. So that not only do you understand, but your team understands as well.

On why he works here:

Because I can teach people, effect change and make a difference to the stores we service as well as those we work with each day.

On his interests outside of work:

Exploring new locations and experiences. Avid reader on any new subject and especially working with children. Throughout my life, I was always the soccer coach, the Cub Scout co-chair…the things to support and make a difference to people and their lives.

"That for me is the most rewarding - helping people live healthier and happier lives."

Silvia: Industrial Engineer

On her role:

I first joined as an intern performing projects in different departments (receiving, split case, full case, and shipping) to improve the efficiency in the distribution of products to our stores. Now, I am the Industrial Engineer and concentrate on our material handling systems, processes, and capital projects. I help in finding better processes and implementing new ideas.

On the advice she’d give to candidates:

You have to be very creative and very actively involved. An open mind is also essential, as you have to think fast in order to deal with issues more efficiently. One thing that I think is very important, especially here with the variety of areas, is to have a set of goals that you want to reach.

On her next steps:

Right now, I’m planning on getting my master’s in engineering management. I plan on staying put, but in the future I want to move more into operations, the engineering department, or the Pharmacy operation division.

On her approach to work:

When you approach issues and problems with any system or process, you need to prioritize the best approach. Every situation can be resolved – it’s just a matter of having the tools, support and the patience to do it. Walgreens provides all of this. Regarding process improvement projects, I try to look for the best for our team members, customers and for building efficiency.

On the culture:

It’s flexible. You don’t need to be at your desk 90% of the time, and that’s something I love – being out on the floor, seeing the operations running, the people…how they are working.

On her interests outside of work:

I love to spend time with my family. I like to roller skate – like the ones with 4 wheels! I like to mountain bike, play basketball, dance and travel.

"Their main focus is pharmacy and the welfare of the patient. As a pharmacist, I want to be a part of that."

Al: Director Pharmacy Affairs, Manager

On his recent work experiences:

As Manager of Pharmacy Affairs, I am like Walgreens liaison with the state boards. I present to the boards any plans we are trying to implement in our stores that will help better the pharmacy profession or initiatives that are impacting the pharmacy world. Right now we are working on immunization. Whatever the state boards decide, I help implement and ensure that Walgreens is following through in the stores.

On the advice he’d give to candidates:

The first thing is that life is all about balance. When you step into the office for those 8 hours or when you step into the pharmacy, give it your all for whatever time you are there. And do that every day. And the second point is that when someone asks something of you, always say yes. Don’t push it off to someone else or say that this isn’t my responsibility. Do what you have to, to make sure that it gets done and that it is properly taken care of.

On the culture:

When I first came to corporate, I had a completely different notion of how the corporate environment works. I thought it was all business suits, strictly work, with no other interactions. Now I see it is more like a family environment and more laid back.

On support:

I find they encourage your personal growth here. They encourage you to get to know the team and to work together. This is a company where you can achieve whatever you want to and you can go as far as you want to go – if you are determined to get to the top of the world, then Walgreens will take you there.

On impacting Walgreens mission:

In my role, I have a direct influence on the direction that the pharmacy will take in the future. In regard to programs that we want to run and things we want to develop, I help make sure those things happen.

On his interests outside of work:

I spend a lot of time mentoring, teaching and tutoring underserved children. I do a lot of work with the American Cancer Society. I have been on the committee for Relay for Life for the last three years. I enjoy anything outside or athletic – I love playing all sports. I love traveling, as well as anything that involves playing games, teamwork, and coming together with an organization that will benefit thousands of people.

"I work for a company that has integrity and really cares about its employees."

Deetta: General Manager, Central Pharmacy Operations

On why she chose Walgreens:

I grew up with Walgreens stores around us, and I trusted the company. Then I toured a facility, and I was very impressed with the people, the management, and the system that was in place. That pretty much sold me on it.

On the advice she’d give to candidates:

In considering this position, I would say get as many skill sets as possible. Learn as much as possible. Don’t be afraid to ask questions, because there is always someone here that wants to help you. Believe in yourself, know that you can do the job, and just stay focused.

On support:

We are encouraged to grow as individuals. We are encouraged to be open and compassionate and to be able to see the other side of the coin and other points of view.

On impacting Walgreens mission:

It’s important to provide good customer service so customers can access and understand their medication and maintain a long and healthy life. My drive and determination to help with customer service helps build a rapport and that sense of community. When our customers see me, they know that they can trust us. Within our company, I reach out and mentor individuals who may need it – to help them grow and reach their full potential.

On why she works here:

I like to make a contribution to others’ lives. I think it is important. I trust the company – I like the company and I like what it stands for. I like the stability of the company. I work for a company that has integrity and cares about its employees – and you can’t really say that about big companies any more.

On her interests outside of work:

My children. Reading novels, going to movies. Being very close knit with my family and friends.

"I have had nothing but the support of my superiors when it comes to making things happen. They are always willing to help me reach my goals in my own store."

Josh: Health Care, Onsite Manager

On why he chose Walgreens:

I had heard about Walgreens and knew they were hiring Technicians. From what I had seen just from the interview, the computer system was amazing. I am a very technical person, and after interviewing with a couple of different pharmacies, I saw that Walgreens had a more advanced prescription processing program that seemed very fun to use.

On his recent work experiences:

I am classified as more of a Store Manager, but because we are a pharmacy only, I work more with providers, selling our pharmacy to them. I work with them to meet their requests for patient care; we strive to make it easier to get their patients in and out – not only out of the hospital, but out of outpatient clinics. I find out what the providers’ needs are, and then I work alongside my pharmacy manager to implement some of the programs that we offer to clinics and to patients.

On the advice he’d give to candidates:

I think you really have to be self-motivated to move into the onsite stores. A lot of the onsite stores are running as their own entities. We are covered under district supervision, but we are given the task of promoting our business on our own and we are held to strict increases in sales, so we have to think outside the box.

On innovation:

If I can say this without sounding biased, my store in particular has been very innovative. We bring together the homecare piece, the pharmacy piece, and specialty pharmacy, and make it all work together. We are able now to access prescriptions on Medmarc, our specialty pharmacy in Pittsburgh, and we have access to our fertility pharmacy’s records through one computer system that was put in place here in our store.

On why he works here:

The advancement opportunities have been amazing. I have had nothing but the support of my superiors when it comes to making things happen. They are always willing to help me reach my goals in my own store. It is just this support system that has brought me to believe that this is the pharmacy that I want to work for.

On his interests outside of work:

I love to travel – if I could travel every weekend, I would. Right now, I am really enjoying working out and fitness and getting back into shape. Actually, in my entire life I never imagined I would run, but I am really starting to enjoy it – it helps clear the mind.

"Before you become a pharmacist, work at Walgreens as a technician because it is the best training you can get."

Kelly: Certified Sr. Pharmacy Technician

On why she chose Walgreens:

I got a job here because this is where all my friends worked. I started in the front of the store when I was 16. Then I moved to cosmetics and photo, and then on to pharmacy as a Technician. So then I went to pharmacy school.

On the culture:

It is a very open environment. Everyone is encouraged to learn and grow, and they make sure that anyone who wants to move forward in their jobs can – regardless of handicap, disability, race, culture, sex, etc. They just opened the distribution center for people with disabilities, which is huge. And they are bringing a lot of that into the stores.

On support:

When I started working in pharmacy, the Pharmacists I worked with were unbelievable. They knew I had an interest in the medical field, and they trained me the whole way. Even when I went to school, they were always asking about what I was learning and wanted to talk about it.

On impacting Walgreens mission:

Pharmacists are going to have a huge role in providing basic preventative measures. We’ll be doing vaccinations. And we’ll have diabetes stores and educators – tips to diabetics, how to eat, how to use machines. At my store, we are starting with blood pressure. So we have more time in the stores to counsel and actually help people.

On innovation:

There’s been bar code verification as a safety feature, the scanning of prescriptions, remote verification – where if I am getting busy, a pharmacist down the street can check the prescription and help me out. There have been a lot of changes that have made the job easier and freed up time.

On her interests outside of work:

I like to shop. I work out and hang out with friends. I just started to get free time. Now I have to find things to fill my time.

"We are not just a service-oriented provider. We provide healthcare."

Larry: General Manager – WIRS

On why he chose Walgreens:

I didn’t choose Walgreens – Walgreens chose me. My best friend had just gotten an internship for the summer but was already working at Walgreens as a Pharmacy Intern. Seeing as that Walgreens wouldn’t let him work both internships, he asked me to take his place as a pharmacy intern for the summer. I started in 1982 and never left.

On the advice he’d give to candidates:

Most of us who go into pharmacy think that this is our only path for career satisfaction – but long-term care, or home infusion, can also be very rewarding. Not only do you become a healthcare provider, but you also are intricately involved in the care of the patient. It focuses even more on the one-on-one and takes the aspect of just dispensing out of it. You become more of a clinician.

On his recent work experiences:

Even though the end of the story is not always the best outcome, it is really rewarding that we give back to the community. I had the pleasure of knowing a 9-year-old little girl for 2 years. Well, she was 7 when she came in and 9 when she passed away. I became extremely engrained in the family – providing that care. Just knowing the impact we can make in families out in communities is probably the most important part of the job.

On the most rewarding aspects of Walgreens:

You’re making a difference. Sometimes you don’t see that from a retail point of view – because you’re so busy counting, pouring, and sticking. However, when the day’s done, I certainly feel fulfilled knowing that I have done something to contribute to bettering people’s lives.

On innovation:

During my first couple of years at Walgreens, we typed every prescription on a manual typewriter – and then electric typewriters became cutting edge. Now we’re using the Intercom Plus. Walgreens isn’t just happy with providing a service – they’re making sure we are ahead of the next wave.

On his interests outside of work:

My family. I love basketball and going to Disneyland!

"I really am helping patients. By the time I'm done talking with them, they always say, ‘Oh that was great! I'm glad I called!'"

Neepa: Pharmacist

On why she chose Walgreens:

The name. I grew up in the Midwest, where you see Walgreens everywhere. I have a lot of friends who work here and heard that there were a lot of opportunities. I also wanted something with flexible hours and a place where I could interact with people.

On the culture:

All of the different departments are great. They do a fantastic job of hiring good management, and everyone here is friendly and helpful. I’ve always had managers who were as flexible as possible and good tech help everywhere I went. It’s really a family environment where we are encouraged to think differently. Walgreens even has an online suggestion box where you can submit new and unique ideas via email.

On impacting Walgreens mission:

It’s all about the customer. We’re able to have that one-on-one time with each patient. We even have the time to walk out from behind the counter to help them find the right product.

On innovation:

We definitely have the best computer systems available, with great references online. Walgreens focus on improving technology has made a huge impact here. We also started using the POWER Program – this frees up the pharmacist to focus more on patient care. We’re now able to spend more time talking to the patient and even less being stuck behind the counter doing the billing and making calls.

On why she works here:

It’s a warm environment, with friendly coworkers. I like what I do and really enjoy interacting with customers. Aside from that, there are tons of opportunities: the call center, POWER, walgreens.com, retail, home, health. There’s always something new and different – it’s certainly not routine.

On her interests outside of work:

My daughter. We go swimming and biking, and spend as much time together as we can. I also enjoy reading, watching movies and all kinds of outdoor activities.

"By helping customers find products at good prices, I'm making lives better."

Ashish: Photo Specialist

On why he chose Walgreens:

I have friends working here, so I knew it was a great environment with the opportunity to succeed before I even got here. This really changes your demeanor about “work” because it’s not just a job. Plus I love photography; I really wanted to see what happens behind the scenes.

On the advice he’d give to candidates:

Look forward to being able to help customers and feel good about helping them. Plus, photography is a very interesting field – it’s a great opportunity to learn more about it.

On his career path:

I’m currently training at Walgreens and taking courses to be a Pharmacy Tech. In the interim, management wants me to try my hand at managing – they think I’ve got what it takes to help the store grow. Walgreens always does what it can to promote the right people. Even my supervisor moved on to a management position.

On the culture:

Open minded, easy going, friendly. It’s a very unique experience in general. Before I was working here, I was a customer, and even then it was a positive experience. It’s also a flexible place to work. I’m in the military, going to college, and volunteer at a hospital – they do all they can to help me with my schedule.

On the most rewarding part of his job:

The fact that I can put a smile on a customer’s face and give them the confidence that there’s always someone there to help them.

On impacting Walgreens mission:

By helping customers find products at good prices, I’m making lives better – even if it’s just by saving them a little money or finding someone the right flash card for their new digital camera.

"I love working with the customers - I can see their faces light up when I help them out."

Stephanie: Senior Beauty Advisor

On her recent work experiences:

I worked midnights when I first started, and I absolutely loved it. I enjoyed being able to have the personal time with the customers. But I do all sorts of things. I check gates, wait on customers, answer phones, fill product on the shelf, and do breaks for up-front, cosmetics, and photos – but my primary job is to take care of the customers.

On her approach to work:

I am here now because I really want to be. I try to push myself, and some days it is harder than others, but I feel that I have grown up a lot. That is actually why I came back, because I absolutely love my job and it has helped me to be a better person.

On the culture:

It is a very fun, but professional environment. Everyone is understanding and nurturing – I feel like I am at home here. These people aren’t just co-workers and bosses, but my family. They are there for me – whatever I need.

On support:

My management here is great at encouraging me. My boss pushes me, and when she thinks that I could be doing better, she voices that – and she always supports me in what I do.

On impacting Walgreens mission:

You can see the customers’ faces light up when you help them find things. I know a little bit of sign language, and it is so rewarding to me when I can help a hearing-impaired person struggling to communicate. You can see them thinking, “Someone understands me.”

On why she works here:

I love working with customers. And I love to take pictures. I never really considered developing pictures or going into that route, but it is the next logical step in my career path. I would like to become a manager, so I would like to hold all of the positions in the store.

"My job gives me the chance to share my ideas and help people feel good about themselves. I love it."

Verenice: Senior Beauty Advisor

On why she chose Walgreens:

It was a great opportunity – there are Walgreens everywhere. And I knew that you really have the opportunity to go as high and as far as you want to go.

On the advice she’d give to candidates:

It’s always an adventure here; you’ll never be bored because there are always new things to do. It involves a lot of creativity because no two days are alike, and with so many different customers, your job is so important because you help start a client base and establish those relationships so they’ll be back as loyal customers.

On impacting Walgreens mission:

Walgreens is really all about our customers – giving them the pleasant experience they expect from us. One of the ways that I ensure that is by clipping coupons that are valid for our store and making sure that our customers have them even if they didn’t clip them themselves.

On culture:

Our location is a new one, so we’re always busy. But as for Walgreens as a whole, all of us are encouraged to share ideas. Store Managers are very open-minded and receptive to ideas being pitched, and it’s amazing when you see your thoughts being put into action.

On support:

I’ve been blessed with amazing managers at the two stores I worked in. Whenever I pitch an idea, my manager always says, “Go for it.” That, for me is extremely rewarding.

On innovations:

We’ve actually just added a new position in the store called the Store Team Leader. And that gives us a great opportunity to see additional responsibilities delegated from that individual, while also creating a new level to aspire to.

"You get a high-velocity business management experience that you just can't get by studying or taking classes."

Abel: Business Management Intern

On his recent work experiences:

I’m in the fourth year of a 4-year internship. It’s a 10-week program each summer. The first year you learn basic management functions – refunds, exchanges, etc. The second year, you focus a bit more specifically, say in photo and cosmetics. The third year, you learn all the operations of a pharmacist and the pharm techs. The fourth year is basically a culmination of everything, and you are encouraged to act and lead like you are an Assistant Manager.

On the advice he’d give to candidates:

At the beginning, there is a lot of pressure on you, especially as a just-graduating high school senior. A lot of people don’t realize that they are going to make mistakes – but I quickly learned that the managers aren’t looking for a perfect intern. They are looking for a person who may make mistakes, but can reconcile them efficiently and fast.

On the culture:

I personally love this store and the people that I am working with. I have been working with the store manager the whole time I have been here, and there are about five co-workers that have been here my entire internship. We normally have a great time in the summer, and it is really sad when I leave. But when I come back, it is really welcoming. As clichéd as it is going to sound, it is like a family.

On support:

The training you receive is pretty meaningful. You know you are actually being set up with the groundwork that you will use for the duration at Walgreens. I think that is very important – to establish your habits right away.

On impacting Walgreens mission:

Probably the most rewarding thing is when you can directly impact a customer. Like this man who called to return an item, but needed the phone number for a specific Walgreens – and he didn’t know which one. At the end of the call, when I found the right one, he said it was one of the best management experiences he ever had. It made me feel good – like I accomplished something.

On his interests outside of work:

I run a lot. I play basketball, sports. My family is big part of my life. My aunt has a restaurant, and so I am always helping her out with that. And just getting ready for this last year of school and hoping to graduate on time.

"We are the largest private user of satellite transmission data in the world and invented the malted milkshake!"

Bryan: Director, Productivity and Process Improvement

On why he chose Walgreens:

I asked myself a few questions when evaluating Walgreens. Is Walgreens a leader in its field? Is Walgreens growing? Does Walgreens have multiple layers of management? Is it a company with multiple products and services? The answer to all of these was yes. I saw Walgreens building a variety of products and services that really touch many people’s lives.

On his approach to work:

I always try to challenge myself and stay surrounded by intelligent people who encourage me to learn and improve. Management has always been very willing to work with me, and I want to be able to do the same for others that Walgreens has done for me.

On impacting Walgreens mission:

Working within the PBM, a third-party administrator of prescription drug programs, almost everything I do is tied to a business strategy that is meant to improve our patients’ lives. IT really helps enable the business to achieve their goals. This is really applicable across all lines of IT. We are a very healthcare-focused company, and it is gratifying to be a part of it.

On innovation:

We have invested in the right technologies that have helped us get new services out to market faster, improve customer satisfaction and reduce our cost of service overall. We are always looking at service-oriented architecture techniques and integration opportunities to improve business value. Integration across the enterprise is necessary to better serve our patients’ needs, improve visibility, and become more flexible in an increasingly complex healthcare industry. Innovation has always been in Walgreens DNA, and we aggressively continue that trend today.

On why he works here:

I have had great opportunities – this just reconfirms that Walgreens is still growing. Another big one is that I have not stopped learning, and I do not know if I ever will. I have actually bounced around in a few different departments, broadening my skills. Walgreens is very supportive of horizontal moves across the organization, as much as they are of vertical ones. This creates a more well-rounded experience, which benefits both the employee and the business. I also feel empowered to contribute to the company’s strategic direction and success. All great reasons to be here.

On his interests outside of work:

I love the outdoors. I train for races and bike along the lakefront. I love backpacking in the mountains, participating in a year-round volleyball league, working out, and enjoying Cubs games at The Friendly Confines. In the winter, I hit the ski slopes. I try to stay active year round. Professionally, I stay on top of the latest publications, trends, methodologies, and standards in my field.

"The best thing about working at Walgreens is the fact that my mom brags about my career to her friends."

Ron: Systems Engineer

On the culture:

IT is a fast-paced environment – you have to be on your toes all the time. But all of us get along great, and we help ease some of the pressure by telling as many jokes as we can in the few minutes we have.

On support:

Walgreens is constantly looking at new ways to take an active role and make work more satisfying. We’re in the midst of rolling out a competitive kind of compensation package system that should be a great benefit to everyone and make working at Walgreens even more attractive.

On impacting Walgreens mission:

I’m not a pharmacist, but if a doctor needs a prescription filled, the system that I support helps him get those medications filled easily so that patients can live healthier lives.

On innovation:

One big innovation of ours is the electronic payment system and the Intercom Plus system. This allows customers to go to any Walgreens and get their medications instead of going back to the one where they first had the prescription filled.

On why he works here:

I love learning, and for me, I get to do that every day. There’s a lot that Walgreens offers, from cutting-edge technology to tried and true methods – it runs the whole gamut.

On his interests outside of work:

My son is into basketball, baseball and track, and I try to keep up. My daughter is also going off to college soon, so we have our hands full planning that. I’m also actively involved in the African American Business Association and the BDPA – the Black Data Processing Association.

"I like the fact that every day is a different day. Every day is a challenging day."

Elia: District Manager, Store Operations

On why she chose Walgreens:

I liked the flexibility of being able to move, but stay with the company. I started in Florida and then moved to Chicago. And once I was there, I also liked that they noticed my dedication and my work habits and offered me promotions as I progressed.

On the advice she’d give to candidates:

I would tell them to learn as much as they possibly can and also to stay true to themselves and be dedicated to their work.

On her changing approach to work:

Because I started at such a young age, the company really did shape me as a person. It was great to be surrounded by diversity and the push to always do the right thing.

On the most rewarding aspect of work:

The most rewarding part of my job (as a former store manager) is feeling a sense of accomplishment every day when I leave the store – whether it is that I trained someone or taught someone something new, or whether it is that I went across town to get a certain item for a customer and brought it back to them in their house, or any little thing. I have to have a sense of accomplishment every day; every day it is different, and most days it’s more than one.

On the culture:

I have to have close relationships with every customer. So I learn about their kids and their grandchildren and the sports they played and vacations. It is more like a big family – you have to be able to build that rapport in order to gain those loyal customers.

On her interests outside of work:

I have 5 kids at home (we have 7 in all). I just like to keep myself organized and have fun with my husband, and make sure my kids stay active and go to the Y, ballet or gymnastics. It’s the same satisfaction at work and at home – learning and training my kids to be responsible.

"For me, the most rewarding part of my job is seeing the appreciation on a customer's face."

Joe: Analyst, Space Management - Consumables

On the most rewarding aspect of work:

If you’re working at Walgreens, you’re driven to help people. I connect with our customers every day, and it’s that approach and belief in caring for others that inspires me and drives our organization.

On why he works here:

It’s a stable company that’s been around for 100 years. While some have come and gone, Walgreens has stayed strong through good times and bad. That shows me that I will always have a career here.

On his interests outside of work:

Walgreens loves to have a workforce that is diverse both in who they are and what their passions are. For me, I love sports – I play in a volleyball and softball league, run, bike and rock climb – and stay outside as much as possible.

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